Summary:
Google is reportedly rolling out a new feature that allows users to chat with a live agent directly from local panels within Google Search. This feature was initially tested in May and is now being expanded to a wider audience. It aims to provide users with real-time assistance and support for local businesses.
Key Points:
– Google is expanding the “chat with a live agent” feature that was previously tested in May.
– The feature allows users to directly communicate with a live agent from local panels within Google Search.
– This real-time assistance aims to provide support and help users with their queries related to local businesses.
– The chat feature is expected to enhance user experience and improve customer support for local businesses.
– It is not clear yet how widely this feature will be available or if it will be limited to specific regions or industries.
Closing paragraph:
The rollout of the “chat with a live agent” feature within Google Search local panels is a promising development for both users and local businesses. This real-time assistance can greatly improve customer support and provide users with immediate help for their queries. However, it remains to be seen how widely this feature will be available and if it will be limited to certain regions or industries. Nonetheless, it is a step towards enhancing the user experience and making it easier for users to connect with local businesses.
Conclusion:
Google’s introduction of the “chat with a live agent” feature within local panels in Google Search is a positive move towards improving customer support and user experience. This feature has the potential to provide real-time assistance to users and help them connect with local businesses more effectively. As this feature continues to roll out, it will be interesting to see how it is received by users and if it becomes a standard offering across various industries and regions.
Original article: https://www.seroundtable.com/google-local-chat-with-a-live-agent-expanding-36109.html